The CRM handbook: A business guide to customer relationship management
Dyche, Jill
The CRM handbook: A business guide to customer relationship management - Singapore Pearsons Education Asia 2002 - xxiv, 307 p.
658.812 D983C
The CRM handbook: A business guide to customer relationship management - Singapore Pearsons Education Asia 2002 - xxiv, 307 p.
658.812 D983C