CRM at the speed of light: Capturing and keeping customers in internet real time
Greenberg, Paul
CRM at the speed of light: Capturing and keeping customers in internet real time - 2nd ed. - New Delhi Tata McGraw-Hill 2004 - 480 p.
658.82 G82C
CRM at the speed of light: Capturing and keeping customers in internet real time - 2nd ed. - New Delhi Tata McGraw-Hill 2004 - 480 p.
658.82 G82C
