Customer rerlationship management: Concepts and technologies
Buttle, Francis
Customer rerlationship management: Concepts and technologies - 2nd ed. - New Delhi Elsevier 2009 - xxi, 499 p.
658.812 B981C(2)
Customer rerlationship management: Concepts and technologies - 2nd ed. - New Delhi Elsevier 2009 - xxi, 499 p.
658.812 B981C(2)