CRM at the speed of light: Social CRM strategies, tools and techniques for engaging your customers
Greenberg, Paul
CRM at the speed of light: Social CRM strategies, tools and techniques for engaging your customers - 4th ed. - New Delhi Tata McGraw-Hill 2010 - 662 p.
658.812 G829C(4)
CRM at the speed of light: Social CRM strategies, tools and techniques for engaging your customers - 4th ed. - New Delhi Tata McGraw-Hill 2010 - 662 p.
658.812 G829C(4)