Business process management: Practical guidelines to successful implementions
Jeston, John
Business process management: Practical guidelines to successful implementions - 2nd ed. - Oxford Butterworth-Heinemann 2009 - 469 p.
658.4 J499B(2)
Business process management: Practical guidelines to successful implementions - 2nd ed. - Oxford Butterworth-Heinemann 2009 - 469 p.
658.4 J499B(2)
