Total quality management: Text with cases
Oakland, John S
Total quality management: Text with cases - 3rd ed. - Oxford Butterworth-Heinemann 2003 - x, 483 p.
658.562 O4T(3)
Total quality management: Text with cases - 3rd ed. - Oxford Butterworth-Heinemann 2003 - x, 483 p.
658.562 O4T(3)