Customer care excellence: How to create an effective customer focus
Cook, Sarah
Customer care excellence: How to create an effective customer focus - 6th ed. - New Delhi Kogan Page 2011 - vii, 278 p.
658.812 C771C
Customer care excellence: How to create an effective customer focus - 6th ed. - New Delhi Kogan Page 2011 - vii, 278 p.
658.812 C771C