Service marketing: Integrating customer focus across the firm
Zeithaml, Valarie A
Service marketing: Integrating customer focus across the firm - 6th ed. - Chennai McGraw-Hill Education (India) 2017 - xxxii, 711 p.
3006 17/01/2018 HBD18/7294 28/02/2018 IHTM (SFS)
RS775
658.8 Z37S(6)
Service marketing: Integrating customer focus across the firm - 6th ed. - Chennai McGraw-Hill Education (India) 2017 - xxxii, 711 p.
3006 17/01/2018 HBD18/7294 28/02/2018 IHTM (SFS)
RS775
658.8 Z37S(6)