Services marketing: Integrating customer focus across the firm (Record no. 5932)
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000 -LEADER | |
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fixed length control field | 00525nam a2200181Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 230917s9999||||xx |||||||||||||| ||und|| |
020 ## - ISBN | |
Price | RS 930.00 |
040 ## - CATALOGING SOURCE | |
-- | 5013439 |
Original cataloging agency | VIVEKANANDA LIBRARY |
041 ## - Language | |
-- | English |
082 ## - DDC NUMBER | |
Classification number | 658.8 Z37S(7) |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A |
245 #0 - TITLE STATEMENT | |
Title | Services marketing: Integrating customer focus across the firm |
250 ## - EDITION STATEMENT | |
Edition statement | 7th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Chennai |
Name of publisher, distributor, etc | Mc Graw Hill |
Date of publication, distribution, etc | 2022 |
300 ## - PHYSICAL DESCRIPTION | |
Pages | xxxvi, 582 p. |
500 ## - GENERAL NOTE | |
General note | 4585 17/10/2022 RK22/1745 19/10/2022 IMSAR (Dev. & Research) |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Shelving location | Date acquired | Koha issues (times borrowed) | Koha full call number | Accession No. | Koha date last seen | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|
VIVEKANANDA LIBRARY | VIVEKANANDA LIBRARY | IMSAR Library | 22/11/2022 | 658.8 Z37S(7) | 401147 | 17/09/2023 | Books |