Managing customer value: One step at a time

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Publication details: World Scientific 2023 New JerseyEdition: 2ndDescription: xxiv, 389ISBN:

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Holdings
Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	VIVEKANANDA LIBRARY IMSAR Library	658.812 S51M (Browse shelf(Opens below))		Available		420406

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Previous	658.812 S17C Customer relationship management	658.812 S17C Customer relationship management	658.812 S21T Total quality seruice: Principles, practices and implemention	658.812 S51M Managing customer value: One step at a time	658.812 S58C Customer satisfaction and loyality in Indian hospitality industry	658.812 S59C Customer relationship management: Emerging concept, tools and applications	658.812 S59C Customer relationship management	Next

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