TY  - BOOK
AU  - Baran, Roger J
TI  - CRM: The foundation of contemporary marketing Strategy
U1  - 658.812 B231C 
PY  - 2014///
CY  - New York
PB  - Routledge
N1  - 1871 20/01/2015 HBD6323 26/02/2015 Main Budget
ER  -