TY - BOOK AU - Phillips, Patricia Pulliam TI - Measuring the success of sales training: A step- by-step guide for measuring impact and calculating ROI U1 - 658.81 P541M PY - 2015/// CY - New Delhi PB - Viva Books N1 - 2114 11/09/2015 RBP15/2114 22/09/2015 Main Budget ER -