Noe, Francis P <br/><br/>
Tourist customer service satisfaction: An encounter approach 

 - London  Routledge  2012 
 - viii, 193 p. 
<br/><br/> 2222 19/12/2015 PBA15/627 21/12/2015 IHTM (SFS) 
<br/><br/><label>ISBN: </label> RS2995 
<br/><br/><label>Dewey Class. No.: </label>338.4791 N68T