TY  - BOOK
AU  - Lovelock, Christopher
TI  - Services marketing: People, technology, strategy
U1  - 658.8 L944S(7) 
PY  - 2016///
CY  - Noida
PB  - Pearson India
N1  - 2282 10/02/2016 HBD15/1801 14/03/2016 Main Budget
ER  -