TY - BOOK AU - Negi, Jagmohan TI - Hospitality reception and front office: Procedure and system U1 - 647.94 N312H PY - 2013/// CY - New Delhi PB - S Chand N1 - 2288 11/02/2016 HBD15/1623 13/02/2016 IHTM (SFS) ER -