TY  - BOOK
AU  - Gad, Thomas
TI  - Customer experience branding: Driving engagement through surprise and innevation
U1  - 658.827 G117C 
PY  - 2016///
CY  - London
PB  - Kogan Page
N1  - 2439 21/10/2016 APD16/1042031 25/10/2016 Main Budget
ER  -