Singh, Sita Ram <br/><br/>
Customer relationship management: Indian School of Business Management and Administration, An ISO 9001: 2000 Certified Institution 

 - New Delhi  APH Publishing  2016 
 - 207 p. 
<br/><br/> 2576 19/01/2017 HBD17/6797 25/01/2017 IMSAR (Dev. & Research) 
<br/><br/><label>ISBN: </label> RS350 
<br/><br/><label>Dewey Class. No.: </label>658.812 S64C