TY  - BOOK
AU  - Dutta, Bholanath
TI  - Service management
U1  - 658.812 D954S 
PY  - 2012///
CY  - New Delhi
PB  - I K International Publishing
N1  - 2647 07/03/2017 HBD17/6864 08/03/2017 IHTM (SFS)
ER  -