TY  - BOOK
AU  - Apte, Govind
TI  - Services marketing
U1  - 658.8 A83S 
PY  - 2014///
CY  - New Delhi
PB  - Oxford University Press
N1  - 2781 14/07/2017 APD17/1058232 14/07/2017 IHTM (SFS)
ER  -