TY - BOOK AU - Crotts, John C, ed. TI - Innovation and competitiveness in the hospitality and tourism industry U1 - 338.4791 C885I PY - 2013/// CY - New Delhi PB - Kanaishka Publishers N1 - 2887 26/09/2017 HBD17/7056 26/09/2017 IHTM (SFS) ER -