TY  - BOOK
AU  - Wirtz, Jochen
TI  - Essentials of services marketing
U1  - 658.8 L944E(3) 
PY  - 2018///
CY  - Harlow
PB  - Pearson
N1  - 2895 06/10/2017 PBA17/928 10/10/2017 IMSAR (Dev. & Research)
ER  -