Louis E. Freund, Wojciech Cellary <br/><br/>
Advances in The Human Side of Service Engineering 

 - 1st ed. 2018 
 -  Springer International Publishing  2018 
 -  601 
 - Advances in Intelligent Systems and Computing .
<br/><br/><label>ISBN: </label>978-3-319-60486-2 
<br/><br/><label>ISSN: </label>2194-5365