TY  - BOOK
AU  - Louis E. Freund, Wojciech Cellary
TI  - Advances in The Human Side of Service Engineering
SN  - 978-3-319-60486-2
SN  - 2194-5365
PY  - 2018///
PB  - Springer International Publishing
UR  - https://doi.org/10.1007/978-3-319-60486-2
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-60486-2
ER  -