TY - BOOK AU - Robert W. Palmatier, V. Kumar, Colleen M. Harmeling TI - Customer Engagement Marketing SN - 978-3-319-61985-9 PY - 2018/// PB - Springer International Publishing UR - https://doi.org/10.1007/978-3-319-61985-9 UR - https://link.springer.com/openurl?genre=book&isbn=978-3-319-61985-9 ER -