TY - BOOK AU - P.K. Kapur, Uday Kumar, Ajit Kumar Verma TI - Quality, IT and Business Operations SN - 978-981-10-5577-5 SN - 2198-7254 PY - 2018/// PB - Springer Singapore UR - https://doi.org/10.1007/978-981-10-5577-5 UR - https://link.springer.com/openurl?genre=book&isbn=978-981-10-5577-5 ER -