TY  - BOOK
AU  - Wirtz, Jochen
TI  - Services marketing: People, technology, strategy
U1  - 658.8 L944S(8) 
PY  - 2018///
CY  - Noida
PB  - Pearson India Education
N1  - 3003 08/01/2018 HBD18/7185 27/01/2018 Main Budget
ER  -