Sharma, R C Business correspondence and report writing: A practical approach to business and technical communication - 5th ed. - Chennai McGraw-Hill Educatin (India) 2017 - xiv, 539 p. 3006 17/01/2018 HBD18/7202 06/02/2018 IHTM (SFS) ISBN: RS575 Dewey Class. No.: 651.75 S23B(5)