Baran, Roger B <br/><br/>
Customer relationship management: The foundation of contemporary marketing strategy 

 - 2nd ed. 
 - New York  Routledge  2017 
 - vi, 499 p. 
<br/><br/> 3121 23/05/2018 RBP18/71410 01/06/2018 Main Budget 
<br/><br/><label>ISBN: </label> GBP83.99 
<br/><br/><label>Dewey Class. No.: </label>658.812 B231C(2)