Verma, Shalini Business communication: Essential strategies for twenty-first century managers - 2nd ed. - Nooida Vikas Publishing 2018 - xxiii, 443 p. 3158 11/06/2018 HBD18/7421 18/06/2018 IMSAR (Dev. & Research) ISBN: RS499 Dewey Class. No.: 658.45 V59B(2)