Jeston, John <br/><br/>
Business process management: Practical guidelines to successful implementations 

 - 4th ed. 
 - Oxon  Roultedge  2018 
 - xxxvi, 653 p. 
<br/><br/> 4112 11/10/2021 APD21/1128466 11/10/2021 IMSAR (Dev. & Research) 
<br/><br/><label>ISBN: </label> GBP 43.99 (RS 4517.77) 
<br/><br/><label>Dewey Class. No.: </label>658.4 J499B(4)