Neuman, Lawrence W Social research methods: Qualitative and quantitative approaches - 7th ed. - Noida Pearson India Education 2018 - 600 p. 3401 14/01/2019 RK19/2863 14/01/2019 Ch. Ranbir Singh Institute of Social and ISBN: RS689 Dewey Class. No.: 300.72 N397S(7)