TY  - BOOK
AU  - James William Martin
TI  - Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity
SN  - 9781003049494
PY  - 2021///
PB  - Productivity Press
KW  - Business & Management
UR  - http://www.taylorfrancis.com/books/9781003049494
ER  -