TY - BOOK AU - Chapelle, Ariane TI - Operational risk management: Best practices in the financial services industry U1 - 658.155 C358O PY - 2019/// CY - Chichester PB - Wiley N1 - 3467 08/05/2019 APD19/1095840 10/05/2019 IMSAR (Dev. & Research) ER -