Besterfield, Dale H <br/><br/>
Total quality management 

 - 5th ed. 
 - Noida  Pearson India Education  2019 
 - xxv, 622 p. 
<br/><br/> 3506 16/07/2019 HBD19/7864 20/07/2019 Main Budget 
<br/><br/><label>ISBN: </label> RS729 
<br/><br/><label>Dewey Class. No.: </label>658.562 B465T(5)