TY  - BOOK
AU  - Besterfield, Dale H
TI  - Total quality management
U1  - 658.562 B465T(5) 
PY  - 2019///
CY  - Noida
PB  - Pearson India Education
N1  - 3506 16/07/2019 HBD19/7864 20/07/2019 Main Budget
ER  -