Harmon, Paul <br/><br/>
Business process change: A business process management guide for managers and process professionals 

 - 4th ed. 
 - Cambridge  Morgan Kaufmann  2019 
 - xxxvi, 497 p. 
<br/><br/> 3694 30/10/2019 APD19/1104206 08/11/2019 IMSAR (Dev. & Research) 
<br/><br/><label>ISBN: </label> USD74.95 
<br/><br/><label>Dewey Class. No.: </label>658.406 H228B(4)