TY  - BOOK
AU  - Harmon, Paul
TI  - Business process change: A business process management guide for managers and process professionals
U1  - 658.406 H228B(4) 
PY  - 2019///
CY  - Cambridge
PB  - Morgan Kaufmann
N1  - 3694 30/10/2019 APD19/1104206 08/11/2019 IMSAR (Dev. & Research)
ER  -