O'Rourke, James S Management communication: A case analysis approach - 6th ed. - New York Routledge 2019 - xi, 503 p. 3694 30/10/2019 APD19/1104206 08/11/2019 IMSAR (Dev. & Research) ISBN: GBP74.99 Dewey Class. No.: 658.45 O7M(6)