TY  - GEN
AU  - Chakravorti, Samit 
TI  - Customer relationship management: A global approach
SN  - 9781529767414
U1  - 658.812 
PY  - 2023///
CY  - London
PB  - Sage Publications
KW  - Management
KW  - Customer Relationship
KW  - Business Environments
ER  -