TY  - BOOK
AU  - Mehdi Snene, Michel Leonard
TI  - Exploring Services Science
SN  - 978-3-319-04810-9
PY  - 2014///
PB  - Springer International Publishing
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-04810-9
ER  -