TY  - BOOK
AU  - Lalita Kumari
TI  - Consumer relations and customer care
U1  - 658.812 L154C 
PY  - 2018///
CY  - New Delhi
PB  - Alankar Publishing House
N1  - 4478 22/01/2022 SSDN22/4575 24/01/2022 IHTM (SFS)
ER  -