TY  - BOOK
AU  - Sharma, Sunil
TI  - Total quality management: Concepts, strategy and implementation for operational excellence
U1  - 658.562 S62T 
PY  - 2018///
CY  - New Delhi
PB  - Sage Texts
N1  - 3912 26/12/2019 HBD20/8403 19/03/2020 Main Budget
ER  -