Hurst, Bernice <br/><br/>
Handbook of communication skills 

 - 2nd ed. 
 - London  Kogan page  1996 
 - 320 p. 
<br/><br/><label>ISBN: </label> PON28.95 
<br/><br/><label>Dewey Class. No.: </label>070.1 H943H