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Customer loyalty: Concept, context and character by Language: English
Publication details: New Delhi McGraw Hill Education 2014
Availability: Items available for loan: VIVEKANANDA LIBRARY (4)Call number: 658.812 R13C, ...

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Customer relationship management: Concepts and cases by
Edition: 2nd ed.
Language: English
Publication details: New Delhi PHI Learning 2016
Availability: Items available for loan: VIVEKANANDA LIBRARY (3)Call number: 658.812 R13C(2), ...

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