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Crafting the strategy by Language: English
Publication details: New Delhi Tata McGraw-Hill 2000
Availability: Items available for loan: VIVEKANANDA LIBRARY (1)Call number: 658.401 D26C.

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Strategic management of services: framework and cases by
Edition: 1st ed.
Language: English
Publication details: New Delhi Oxford 1999
Availability: Items available for loan: VIVEKANANDA LIBRARY (1)Call number: 658.4013 D26S.

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