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CRM in financial services: A practical guide to making customer relationship management work by Language: English
Publication details: London Kogan Page 2002
Availability: Items available for loan: VIVEKANANDA LIBRARY (1)Call number: 658.812 F79C.

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Successful customer relationship marketing: New thinking, new strategies, new tools for getting closer to your customers by Language: English
Publication details: London Kogan Page 2001
Availability: Items available for loan: VIVEKANANDA LIBRARY (1)Call number: 658.812 F79S.

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