Customer service nightmare: 100 tales of the worst experiences possible and how they could have been fixed

By: Language: English Publication details: New Delhi Viva Books 2004Description: xi, 149 pDDC classification:
  • 658.812 F914C
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Item type Current library Call number Materials specified Status Date due Barcode
Books VIVEKANANDA LIBRARY IHTM Library 658.812 F914C (Browse shelf(Opens below)) Available 303076

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