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Imporving your measurement of customer satisfaction: A guide to creating, conducting, analyising and reporting customer satisfaction measurement programs

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Language: English Publication details: New Delhi A H Wheeler 1997Description: xviii, 463 pDDC classification:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	VIVEKANANDA LIBRARY IMSAR Library	658.834 V472I (Browse shelf(Opens below))		Available		188886

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