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Services management: Operations, strategy, information technology by
Edition: 8th ed.
Language: English
Publication details: Chennai McGraw Hill Education (India) 2018
Availability: Items available for loan: VIVEKANANDA LIBRARY (3)Call number: 658.8 F57S(8), ...

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Service management by
Edition: 5th ed.
Language: English
Publication details: New Delhi Tata McGraw-Hill 2006
Availability: Items available for loan: VIVEKANANDA LIBRARY (1)Call number: 658.812 F584S.

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