000 00396nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e35980
_aMAIN
041 _aEnglish
082 _a658.834 L998W
100 _aLytle, John F
245 0 _aWhat do your customers really want: here's a sure-fire to find out
260 _aNew Delhi
_bExcel Books
_c1997
300 _axi, 238 p.
942 _cBK
999 _c101753
_d101753